Michele Shertzer is currently a Functional Lead at Hexaware Technologies, where they apply their expertise in ServiceNow. Previously, Michele served as an IT Procurement Specialist and IT Operations Manager at Donnelley Financial Solutions from 2015 to 2018. Prior to that, they worked as an IT Financial Analyst for over 15 years at RR Donnelley and Donnelley Financial Solutions. Michele has also been a ServiceNow Product Owner at the Pennsylvania Turnpike Commission through e&e IT Consulting Services, Inc. Additionally, Michele is pursuing their education at Millersville University of Pennsylvania, maintaining a GPA of 3.83.
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