Miguel Wong has over 15 years of experience in EUC support and operations, focusing on global service delivery and team management. For the past seven years, they have served as the Mexico Delivery Head while also leading the global Service Desk Center of Excellence. Miguel has successfully driven growth, standardized processes, and built high-performing teams, ensuring quality service delivery across multiple regions. They are known for their people-centered leadership style and commitment to fostering collaboration. Additionally, Miguel enjoys connecting with peers and clients over a shared appreciation for local cuisines.
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