Nicholas Davies

Nicholas "Nick" Davies is an experienced professional specializing in transition and transformation within the IT and business process outsourcing sectors. Currently, Nick serves as an Associate Transition and Transformation Specialist at Hexaware Technologies, leading complex global service transitions. As the Director of ND ADVISORY LIMITED since 2014, Nick provides independent consultancy in BPO, ITO, and BPR. Previous roles include Associate Director at ISG, responsible for full lifecycle sourcing advisory, and senior positions at source-re, Leading Resolutions, and Alsbridge, focusing on program management and sourcing advisory. Nick has also held significant positions at Schlumberger, overseeing global IT outsourcing and service delivery operations, and began the career as a Senior Operator at Thorn EMI. Nick holds ITIL v3 Expert certification, enhancing expertise in service management.