Nicky Punjabi possesses extensive experience in the technology and consulting sectors, with a focus on Microsoft Dynamics CRM and telecommunications. Nicky's career began at CMS Infosystems Pvt. Ltd. as a Shift Head Engineer, followed by various consultant roles at Sutherland Global Services, Firstsource Solutions Limited, and Wipro, where expertise in customer support and technical troubleshooting was developed. As a Microsoft Dynamics CRM Techno-Functional Consultant at Pragmasys Consulting LLP, Nicky led teams in application development and support, engaging closely with business teams to meet requirements. In recent roles at Hexaware Technologies, Nicky advanced to Technical Architect and Senior Technical Architect, leading Dynamics 365 and Power Platform projects, excelling in pre-sales, and mentoring peers on best practices. Nicky holds a Diploma in Electronics and Telecommunications and a Bachelor of Computer Applications.
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