Niju Jacob

Niju Jacob is the Associate Director and Solution Practice Head for North America at Hexaware Technologies, where they focus on expanding the ServiceNow solutions portfolio. With a strong background in technical presales, advisory, and customer success, Niju has played a key role in optimizing clients' ServiceNow investments and securing new opportunities. Previously, as a Senior ServiceNow Solution Manager, Niju successfully enhanced Hexaware's ServiceNow footprint and contributed to significant business growth. Niju began their career at Microland Limited and has held various roles at Tata Consultancy Services and Mindtree, showcasing a consistent commitment to customer-focused solutions. They hold a Bachelor of Technology in Electronics and Instrumentation Engineering from Amrita Vishwa Vidyapeetham.