Pranav Rai

Pranav Rai is a seasoned professional with extensive expertise in business process outsourcing and transformation, currently serving as Senior Vice President for Transformation BPS at Hexaware Technologies since October 2016. Pranav leads initiatives focused on tech-enabled transformations utilizing generative AI, cloud-based platforms, and intelligent automation. Prior roles include Senior Vice President of Presales, Solutions & Marketing, and Vice President of Presales & Marketing at Hexaware, where efforts were directed towards creating disruptive solutions and enhancing customer experiences. Earlier experience at Wipro spanned from General Manager of Central Presales to P&L head for the APAC & ME regions, emphasizing innovative transformation within large-scale BPO engagements. Pranav's career began at GTL Ltd, where responsibilities included regional sales and operations management. Pranav holds a PGCIM from the Indian Institute of Management, a CA from ICAI, and a B.Com (Hons) from the University of Calcutta.