Ramnarayan Verma is a seasoned professional with extensive experience in quality analysis within the customer service and loan collections sectors. Beginning a career at Concentrix Services India Private Limited in August 2018, Ramnarayan progressed from a customer service associate to a senior associate and then took on the role of Quality Evaluator. Subsequently, Ramnarayan worked at Baroda Global Shared Services Ltd from June 2021 to May 2023, leading quality initiatives in the outbound loan collections process. Currently, Ramnarayan holds the position of Team Coach - Quality at Hexaware Technologies since May 2023. Ramnarayan earned a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya, completing studies in 2018.
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