Richa Verma Pradhan is a Senior Software Development Engineer at Hexaware Technologies, specializing in SmartComm and Thunderhead implementations to optimize customer communication workflows. Prior to this role, Richa worked as a Consultant at Capgemini from 2018 to 2024, contributing to release management and process improvements. Richa is pursuing a Master of Computer Applications in Computer Science at Dr. Harisingh Gaur Vishwavidyalaya, Sagar. With a passion for enhancing user experiences through collaborative efforts, Richa remains committed to learning and staying updated on industry trends to drive innovation.
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