Sankara Narayanan S

Sankara Narayanan S is a General Manager at Hexaware Technologies, bringing over 16 years of experience in customer care and operations management. Sankara previously served as the Head of Customer Service for Sun Direct, managing Pan India operations and focusing on customer lifecycle management, call center operations, and quality assurance. Before this role, Sankara held significant positions at Bharti Airtel and Subhiksha, where they pioneered customer retention strategies and optimized retail operations. Sankara holds a Bachelor's degree in Civil Engineering and a Master's in Finance and Marketing from Bharathiar University.