Shyam Rohan is currently serving as the Service Desk Ops Lead and System Analyst at Hexaware Technologies, where they utilize a strong blend of technical expertise and leadership to enhance IT support operations. Previously, Shyam worked at Cognizant as a Technical Support Engineer from 2019 to 2020. Shyam's technical background includes skills in VBA Automation, UNIX shell scripting, Azure, GCP, .NET, C#, SQL, Python, and Advanced MS Excel tools, which they leverage to drive continuous improvement and automate tasks. Shyam holds a degree from the Loyola Institute of Technology, where they studied from 2015 to 2019.
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