Sunny Mitter possesses over 10 years of experience in Customer Support and Team Management, complemented by expertise in transitions and back-office operations. They served as a Senior Customer Care Officer at Convergys from 2010 to 2015 and later progressed to roles like Process Lead at ACS LTD. from 2015 to 2020 and Operations Lead at Sitel Group from 2021 to 2022. Currently, Sunny is pursuing a DBA in Business Administration and Management at MIT, Pune, while holding a Bachelor's degree in Commerce from Chatrapati Sahuji Maharaj Kanpur University.
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