Swarup K is currently working as an ITSM lead at Hexaware Technologies, bringing over 10 years of experience in service management. They have held various roles, including Major Incident Manager at Capgemini, Wipro Limited, and Accenture, as well as Incident Manager at Vodafone Idea Limited and Virtual Service Manager at Wipro Technology. Swarup is ITIL certified and has demonstrated strengths in team handling and escalation management. They hold a Bachelor of Engineering in Computer Engineering from DMCE, having graduated in 2013 and currently pursuing further studies.
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