Tapan Desai is currently the Associate Director at Hexaware Technologies, specializing as a product owner, consultant, business analyst, and program manager with over 18 years of experience primarily focusing on Microsoft Dynamics 365 CRM. Previously, they served as a Technical Program Manager at HCL Technologies from 2010 to 2019 and have held multiple roles such as Functional Consultant and Senior Consultant at Sonata Software Ltd. Tapan holds a Bachelor's degree in Computer Engineering from Sardar Patel University and a Post Graduate Diploma in Business Management with a focus on IT and Marketing from the Indian Institute of Modern Management. Throughout their career, they have been involved in large-scale enterprise CRM projects, employing various project execution methodologies across different industries and geographies.
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