Thomas Pavlick

Thomas Pavlick possesses extensive experience in IT support and service delivery, currently serving as an Account Service Delivery Manager at Hexaware Technologies since July 2019, where advanced technical expertise in communication, networks, and enterprise applications is leveraged. Prior to this role, Thomas worked at Ricoh USA, Inc. from September 2008 to July 2019 as a Senior IT Field Support Technician in End User Services, and at IKON Office Solutions from September 1988 to September 2008 as a Senior PC Technician, both roles emphasizing 2nd and 3rd level IT support and client problem resolution.