Utkarsh Goel is a Technical Analyst at Hexaware Technologies since January 2024, with expertise in implementing and managing ITSM processes such as Change Management, Incident Management, Problem Management, and Knowledge Management, while emphasizing the optimization of IT workflows and automation. Prior to this, Utkarsh worked as a Graduate Engineering Trainee at Naini Papers from August 2023 to November 2023, focusing on Production Planning and Quality Management master data during an SAP migration. Additionally, Utkarsh was a Full Stack Developer at Virtusa from December 2022 to July 2023, where development of an Online Learning Portal involved using ReactJS, SpringBoot, and Tailwind CSS to create various educational modules. Utkarsh holds a Bachelor of Technology degree in Computer Software Engineering from Graphic Era Deemed to be University, completed in June 2023.
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