Wahab H. is currently the Head of Service Desk at Hexaware Technologies, where they manage service desk operations and focus on improvement of service delivery. They have previous experience as a Global Service Delivery Manager at BlackLine, where they led multiple worldwide teams in enhancing customer support, and as a Digital Infrastructure Project Manager for the Royal Surrey NHS Foundation Trust. Wahab began their career as a Warehouse Worker at Amazon and has held various technical support positions, including roles at Service Birmingham and Capgemini. Wahab earned a Bachelor of Science (BSc) in Cyber/Computer Forensics and Counterterrorism from De Montfort University.
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