Allison Conklin

Allison Conklin is a seasoned professional with extensive experience in customer service and operations management across various industries. Currently serving as the Customer Service Manager for Aerospace Manufacturing at Hexcel Corporation since October 2017, Allison leads the account management team to ensure customer satisfaction and adherence to contractual agreements. Previously held roles include US Surgery Service Operations Manager at GE Healthcare, Operations/Contact Center Director at jcpenney, and VP Operations/Call Center Manager at JPMorgan Chase & Co., where significant accomplishments include transforming unprofitable programs into profitable ones and enhancing call quality processes to improve customer satisfaction. Allison holds a Bachelor of Business Administration in Business Management from the University of Phoenix.