Franca Kamm

Head Of Customer Operations at HeyJobs

Franca Kamm has a diverse work experience spanning various roles and industries. In 2013, they worked as an intern at BMW Group. Following that, in 2015, they interned at Liefery, focusing on network and operations. From 2016 to 2021, they joined HeyJobs as an Executive Strategy Associate, later transitioning to the role of Head of Customer Success & Operations. During this time, they successfully built and scaled the Customer Success and Customer Operations department, managing a large and medium-sized business customer base. Franca developed and implemented core operational and scalable processes, driving customer satisfaction and operational excellence. In 2022, Franca joined Compa as the Head of Customer Success & Growth before returning to HeyJobs as the Head of Customer Operations. Overall, Franca has displayed strong leadership skills and a proven track record in customer success and operations management.

Franca Kamm pursued their Bachelor of Arts (B.A.) in International Management from the International School of Management in Germany from 2012 to 2015. Additionally, in 2014, they briefly attended Universidad de Málaga for management studies.

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