Thach Nguyen

Thach Nguyen is the Advisor at Welcome. Prior to that, they were the Chief Talent Officer at SWORD Health from June 2019 to June 2021. Thach was also the Vice President of People at Care/of from February 2018 to July 2019.

At SWORD Health, Thach scaled the company headcount by 350% during a period of 1200% revenue growth and valuation 7x’d. Thach also designed SLA targets company-wide by role and level, and achieved 97% annual goal attainment. Thach joined as the first member of North American executive team and fully built out 15+ leadership (Director+) team internally, eliminating 100% of executive search fees while increasing 12-month-in executive retention and quality of hire by 70%.

At Care/of, Thach lead recruiting, HR, and culture at an incredible wellness organization, scaling company from 90 to 300+ people and revenue growth by 500%, serving as a member of the executive team and reporting to CEO. Thach ensured strong employee engagement and culture during a period of hypergrowth, resulting in 90%, 92%, and 96% employee NPS score during tenure, a Glassdoor rating of 5.0/5.0, and <5% regrettable turnover annually. Thach also drove a culture of performance by increasing non-regrettable attrition by 300%+ YOY. Thach cut external recruiting fees by 96% while increasing the velocity of hiring, resulting in average time to hire decreasing by ~30

Thach Nguyen attended the University of California, Los Angeles where they earned a Bachelor of Arts in Psychology with a focus in Cognitive Science and Computer Programming.