Robert Donnellan

Robert Donnellan is a seasoned professional with extensive experience in customer success and support roles across various companies. Currently serving as a Client Success Manager at HGEM since April 2024, Robert has previously held positions as a Customer Success Manager at Method Grid and Brandwatch, where responsibilities included managing client relationships, driving product adoption, and advocating for customer needs. Robert's career also includes experience as a Support Engineer at SAP SuccessFactors, handling incidents for the EMEA region, and working as a Data Analyst at Jardine Lloyd Thompson India, focusing on pension analysis and data management. With a Bachelor of Science in Business Information Systems from the University of Galway, Robert combines technical expertise with a strong commitment to customer satisfaction.