Hi-Hope Service Center
Catherine Banks is a skilled Quality Improvement Specialist with extensive experience in administrative support and healthcare documentation. Currently at Hi-Hope Service Center since 2017, Catherine leads documentation efforts for admissions and discharges while assisting nursing staff with medication check-ins. Previous roles include Administrative Assistant to the COO and Health Services Clerk at Hi-Hope, and Administrative Assistant at Banks Consulting, where budget tracking and travel coordination were key responsibilities. Early experience includes working as an Assistant at Morche Designs and as an Account Representative at Premiere Anesthesia, showcasing a diverse skill set in both healthcare and administrative settings. Catherine holds education from Gwinnett Technical College and Georgia State University.
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Hi-Hope Service Center
Hi-Hope Service Center cultivates community for adults with developmental disabilities by connecting them with integrated opportunities for learning, work and leisure. As a non-profit with over 55 years of helping individuals with developmental disabilities and their families, Hi-Hope Service Center strives to provide the highest level of service to the individuals that we serve. A key to our success is the dedication of our outstanding staff and the support that we receive from the community. Hi-Hope’s purpose is to provide support to an individual in a way that encourages and allows them to increase their ability to function independently. Working to allow individuals to engage in integrated community settings is primary to our method. Connecting participants with “natural supports” or individuals with whom they can be engaged who are not “paid” to support them is an important goal. Hi-Hope provides access to the necessary tools to enable individuals with developmental disabilities to live their lives fully, while their personal goals to experience new opportunities and obtain increased independence are supported.