Chiraag Dinanath Shivalker

Chiraag Dinanath Shivalker has a diverse range of work experience spanning over several companies and roles. Chiraag Dinanath started their career at Mobilink in 1996 as a Senior Executive in Customer Care, where they handled customer queries and complaints. Chiraag Dinanath then joined GE Capital as a Call Center Coordinator, providing customer service and addressing service issues for cardholders.

In 2003, Chiraag moved to Reliance Communications as a Town Head of Customer Service, focusing on customer retention and client relationships. Chiraag Dinanath then worked at Coretree as an Assistant Manager of Operations, responsible for service delivery, quality enhancement, and optimizing staffing.

In 2006, Chiraag joined Mphasis as a Manager of Operations, where they led service delivery and quality enhancement efforts. Chiraag Dinanath also provided HR counseling to executives as a retention tool. Chiraag Dinanath later joined ICICI Prudential Life Insurance Company Limited as a Branch Operations Manager, managing customer care and back office activities.

Chiraag then worked at Aditya Birla Minacs as a Process Delivery Head, overseeing client campaign transition, middle line and bottom line management, and down line reporting. After that, they joined GirnarSoft Pvt Ltd - BPO as a Senior Manager of Process, where they assessed and implemented auto market strategies and dealer networking.

Chiraag Dinanath'smost recent role was as the Digital Content Head at HiTech iSolutions LLP, where they started in 2013. Throughout their career, Chiraag has shown expertise in process delivery, revenue generation, team management, and client relationship management.

Chiraag Dinanath Shivalker completed their education in a chronological order. Chiraag Dinanath began their studies at Ankur High School in Ahmedabad. It is unclear when they started and finished their studies at this institution. After completing their high school education, Chiraag went on to attend Navgujarat Commerce College from 1990 to 1994. Here, they pursued a Bachelor of Commerce (B.Com.) degree with a specialization in Accounting. Following their undergraduate studies, Chiraag sought further education at Nirma Institute of Management Studies, where they obtained a Diploma in Human Resources Management/Personnel Administration in 1995.