Lauren Shadbolt

Lauren Shadbolt is an experienced professional with extensive expertise in customer service and project management. Currently serving as Global CS Enablement Manager at HiBob since February 2022, Lauren provides insights to internal processes and collaborates with sales and support teams to enhance customer experience. Prior roles include Implementation Manager at HiBob, Centre Manager at City Cave Float & Wellness Centre, Senior Project Office Coordinator at Hudson, and Operator Relationship Executive at The Instant Group. Lauren also worked at the Department of Internal Affairs (NZ) and MYER, where responsibilities spanned customer service, team leadership, and operational management. Educational qualifications include a Bachelor of Science in Forensic Science from Western Sydney University and additional certifications in workforce essentials and anthropology courses at the University of Tennessee.