David M.

Senior Client Support Specialist at Higher Logic

David M. has extensive experience in client support and relationship management across various industries. As a Senior Client Support Specialist at Higher Logic since October 2017, David delivers first-tier application support and resolves customer issues. Previously served as a Client Success Manager for Australia/Asia-Pacific, building strong client relationships and aligning their needs with company offerings. David's background includes roles at Lowe's as a Garden Center Sales Associate and as a Senior Client Advisor at Informz, managing a large client base. Additional experience includes positions in web production, news reporting, and voice-over artistry, showcasing a diverse skill set in communication, technical execution, and customer service. David holds a Bachelor of Science in Communications from SUNY Brockport.

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