Higher Logic
Drew P. has extensive experience in customer support and technical roles, currently serving as a Senior Customer Support Specialist at Higher Logic since April 2020. Previously, Drew worked as a Front Line Engineer at Webroot from October 2016 to April 2020 and as a Creative at Apple from June 2011 to September 2016, where responsibilities included personalized education, workshops, customer support, and troubleshooting. Additionally, Drew served as a Mentor at Verizon Wireless from June 2005 to July 2011, focusing on training and onboarding new employees. Drew's educational background includes studies at The State University of New York from 2002 to 2004.
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Higher Logic
Higher Logic is an industry leader in cloud-based engagement platforms. Its data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation.