Higher One has always had higher education at its core. When it was founded in 2000, Higher One’s initial goal was to create an electronic process that would allow students to get their financial aid refunds faster and save colleges time and money. That single purpose has evolved into a comprehensive suite of products and services that aim to improve the lives and promote the success of more than 13 million students across the country.

Higher Education

Higher One

Higher One's headquarters in New Haven, CT, United States

The Oakland office specializes in providing advanced technical solutions and client support to enhance enterprise operations.

Oakland

The Atlanta office focuses on innovative tech solutions, driving architecture strategies for efficient organizational growth.

Atlanta

Dean Hatton

Gail Donohue

Maria Partesano

Mark Tancil

The Administrative and Support Team at Higher One ensures seamless operations across various functions by providing high-level administrative support to executive leadership. The Executive Assistant to the CEO and VP of Human Resources manages scheduling, correspondence, and special projects, while the Office Assistant handles daily office logistics and supplies. The Travel Assistant coordinates travel arrangements, ensuring efficient planning for business trips. Together, they facilitate a productive work environment, enabling Higher One to focus on enhancing service offerings for students and educational institutions.

Administrative and Support Team

This department focuses on analyzing and implementing business solutions to enhance operational efficiency.

Implementation Services

The Customer Support and Service Team at Higher One specializes in assisting students and educational institutions with financial aid disbursements and other banking services. This team provides comprehensive support through various channels, including online banking assistance, telecommunication, and direct customer care, ensuring swift and effective resolution of queries and issues to enhance user experience and satisfaction.

Customer Support and Service Team

The Education and Training team at Higher One is dedicated to enhancing the knowledge and skills of educators and students alike. Comprising professionals such as Teaching Professionals, Lecturers, Assistant Professors, and English Teacher Interpreters/Translators, this team develops and delivers educational programs, workshops, and resources to support effective teaching and learning practices. Their efforts ensure that users of Higher One's products and services are well-equipped to maximize their benefits, ultimately contributing to student success nationwide.

Education and Training

The Finance and Accounting team at Higher One is responsible for ensuring accurate financial reporting, managing banking relations, and overseeing day-to-day accounting tasks. Their work includes financial planning, compliance with banking regulations, and processing transactions to support the company's mission of enhancing student financial services in higher education.

Finance and Accounting

This department focuses on designing and implementing technology frameworks and solutions to support business objectives.

Higher One

Org chart

Teams

Administrative and Support Team

Implementation Services

Customer Support and Service Team

Education and Training

Finance and Accounting

Technology Architecture

Offices

Higher One

Org chart

Teams

Administrative and Support Team

Implementation Services

Customer Support and Service Team

Education and Training

Finance and Accounting

Technology Architecture

Offices

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