Leda Palhano

Leda Palhano has extensive experience in customer support and operations within the banking and payment services sectors. Currently serving as Customer Support Lead for Online Banking at Higher One since December 2013, Leda has previously held positions such as Tech Support Lead at Western Union Payment Services and Senior Operations Manager at Mission of Peace, Inc. Leda also has a background in personal banking and management, having worked as a Senior Personal Banker - Team Leader at Bank of America and as a Personal Banking Associate at Fleet Bank. Leda began their career as a Store Manager at Thom McAnn. Educationally, Leda holds an Associate of Science degree in Business Administration from North Shore Community College.