Highfy
Hazique Mehmood is an experienced customer service professional with a diverse background in handling customer inquiries, complaints, and support across multiple companies. Currently serving as an Outbound Call Agent at Highfy since November 2024, Hazique previously held roles including Seller Support Executive at Leopards Courier Services where responsibilities included managing non-key account complaints and escalation processes. Previous positions also feature Customer Service Representative positions at various companies, focusing on order tracking, complaint resolution, and customer engagement. Hazique has supervisory experience and proficiency in CRM and data management tools. Currently pursuing a Master’s degree in Business/Commerce at the Institute of Cost and Management Accountants of Pakistan, with a strong foundational education in business and sciences from earlier institutions.
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Highfy
Every person is entitled to have the ultimate experience of using authentic, high-end products that makes them feel confident. With a lack of trustworthy online retailers currently and a dire need to have one, Highfy was launched to fulfil that gap and win hearts!With our finely curated and ever-growing collection of 500+ International, Premium,Luxury, Niche and cult brands, Highfy strives to fulfil your Skin Care, Makeup, Haircare, Fragrance, and Personal Care needs by creating a fitting and feasible access to authentic products.The word Highfy (pronounced like wi-fi) is commonly used in routine Urdu communication in Pakistan and has a connotation of "elite" and "highend" attached to it. The same meaning is the inspiration behind coining the name Highfy.pk that aims to become a one-stop-shop for High-end Beauty products and bring to its customers what it proudly refers to as "Truly Brands".