Betty Zotti is an experienced professional in managing business operations and client relations within the financial services industry. Currently serving as a Relationship Case Manager at Highland Capital Brokerage since June 2023, Betty previously worked as New Business Director at Financial Professionals Group, overseeing a portfolio of 100-135 pending cases and enhancing service delivery. Prior roles include commissions accounting and case management, as well as positions in accounts payable/receivable and customer experience at SwoopMe, Inc., and a realtor position at RE/MAX Today. Early experience includes working as a bank teller at SunTrust and a student development representative at the University of Illinois Foundation, where significant fundraising contributions were made. Betty holds a degree from the University of Illinois Urbana-Champaign.