Highland Rivers Behavioral Health
Katie Hicks is an experienced IT professional with a strong background in technical support and network administration. Currently serving as a Network Administrator at Highland Rivers Behavioral Health since December 2015, Katie configures laptops and desktops to organizational specifications and provides remote and on-site technical assistance. Prior experience includes roles as Tech Supervisor and Technical Support at PTS Financial Services, where responsibilities encompassed technical support, network administration, and training new staff. Katie also gained valuable experience as an IT Intern at Batson-Cook Construction, managing software installations and updates. Educational credentials include a Bachelor of Applied Science in Information Technology from Southern Polytechnic State University and an Associate's degree in Networking and Computer Support from Coosa Valley Technical College.
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Highland Rivers Behavioral Health
We are a behavioral healthcare agency offering services for adults, youth, and families with mental health and addictive disease challenges as well as adults with intellectual and developmental disabilities. As a public safety net provider, we serve individuals who have little to no financial resources, as well as veterans and persons with State and Federal benefits such as Medicaid and Medicare. For individuals who are uninsured, our services are provided on a sliding fee scale based on income. No one is denied services due to inability to pay, and we will work with you on a payment plan to best meet your needs and circumstances. We serve the communities of Bartow, Cherokee, Cobb, Fannin, Floyd, Gilmer, Gordon, Haralson, Murray, Paulding, Pickens, Polk, and Whitfield counties. Highland Rivers Health values an individual’s choices and decisions made on their journey to recovery and/or personal advancement. We have many programs and services across our 13 counties and are continuously building our capacity to ensure an individual can be served either in his or her community or as close to home as possible.