Prerna Singh has a diverse professional background in customer support and product management, currently serving as a Senior Customer Support Specialist at HighLevel since August 2025. Prior to this role, Prerna worked as a Product Adoption Specialist and Customer Success Manager at Keka HR from April 2023 to August 2025. Prerna's experience also includes a position as a Content Moderator at Accenture from May 2022 to April 2023. Prerna holds a Bachelor of Commerce with Honors in Accounts from Women's College Jamshedpur, completed between 2018 and 2021, and has a foundational education from Little Flower School Jamshedpur, where studies took place from 2005 to 2018.
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