Shaleen Jain is a Technical Support Engineer at HighLevel since April 2025, responsible for managing customer inquiries, facilitating client conversions, and conducting product training sessions while collaborating with various internal teams. Prior to this role, Shaleen worked as a Network Analyst at Capgemini Engineering from July 2022 to October 2023, focusing on Cisco TAC engineering and switching technologies. Additionally, Shaleen served as an Associate Network Engineer and Technical Support Engineer at Adobe from March 2024 to April 2025, addressing customer concerns related to data processing and educating clients about lead management processes. Shaleen holds a Bachelor of Technology degree in Computer Science from Maharshi Dayanand University, completed in 2020.
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