Shubham Nigam has a diverse professional background with experience across multiple roles in the technology sector. As a Customer Success Advisor specializing in Implementation Services at HighLevel since July 2024, Shubham focuses on client satisfaction and successful onboarding processes. Prior to this role, Shubham served as a Jr. Technical Account Manager at Appknox from December 2022 to May 2024, where responsibilities included managing customer relations and technical support. Additionally, Shubham worked as a Senior Associate at Shivam Enterprises from January 2020 to December 2022. Shubham holds a Bachelor of Technology in Computer Science from Babu Banarsi Das University, Lucknow, completed in 2017, and has foundational education in Science from Christ Church College, Lucknow.