Vishnu Nair is a seasoned professional with extensive experience in customer support and operations management. Currently serving as a Sr. Customer Support Representative at HighLevel since February 2024, Vishnu focuses on enhancing the customer experience through collaboration with cross-functional teams and the development of customer satisfaction strategies. Previously, as Operations Manager at Fi, Vishnu successfully established a Social Media team and met service level agreements (SLAs) within eight months. Holding a background in customer success roles at OnJuno and community operations at Uber, Vishnu has cultivated skills in managing teams, resolving conflicts, and implementing effective strategies for productivity. Vishnu's educational background includes a Bachelor of Technology in Electrical and Electronics Engineering from Sree Vidyaniketan Engineering College.
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