Jon Tyks, MBA, is a seasoned professional with extensive experience in consulting, program management, and technical support across various industries. Currently serving as Program Director for Enterprise Consulting at HighRadius, Jon leads digital transformation initiatives for major clients by leveraging AI-powered cloud solutions. Previous roles include Director of Value Optimization and Operations Manager at HighRadius, where Jon managed high-profile European accounts and improved operational processes. At athenahealth, Jon established a remote problem management team, optimizing support and promoting a customer-centric culture. Additionally, experience at GE Healthcare involved leading a remote team to enhance customer service for enterprise clients. Educational qualifications include an MBA in Management and Information Technology from UMass Boston and a degree in Management Information Systems from Bridgewater State University.