Austin Johnson is a seasoned professional with a diverse portfolio in customer success, operations, and software development. Currently serving as a Senior Customer Success Manager at Highspot since January 2020, Austin has also held various roles in customer services and management within the same company. Additionally, Austin is the Chief Operations Officer and Chairman of the Board at Code Black Indy, Inc. Previous experience includes an Integration Consultant II position at Kronos Incorporated, a Software Development Engineer role at Cognizant, and a Customer Experience Specialist II position at Tesla. Austin's early career involved a Junior Software Developer role at Eleven Fifty Academy, an independent consultancy at MUV Interactive, and a project management internship with the City of Indianapolis. Educational qualifications include a degree in Informatics and Business from Indiana University Indianapolis and a .NET Immersive Cohort certification from Eleven Fifty Academy.
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