Emily May

Emily May, M.A., is a seasoned professional in instructional design and learning experience strategy, currently serving as a Senior Customer Education Strategist at Highspot since February 2023. With a focus on optimizing learning programs using Highspot’s Training and Coaching platform, Emily blends expertise in instructional design, adult learning theory, and learning technologies to enhance customer retention and satisfaction. Prior roles include leading global learning strategies at Highspot, instructing graduate-level courses at the University of Denver, and providing consulting services through Emily May Consulting, LLC. Emily's extensive background also includes instructional design roles at the University of California, Irvine, and experience in project management and social media strategy within major organizations such as IBM and Publicis Healthcare Communications Group. Emily holds a Master of Arts in Educational/Instructional Technology from the University of Colorado Denver and has completed Project Management Professional training.