Srikanth Choppala

Srikanth Choppala is a Senior Customer Success Manager at Phreesia, where they focus on driving client retention and growth in the SaaS healthcare sector. With over a year of experience in this role, Srikanth manages 22 hospital and healthcare facility accounts, achieving a 99% satisfaction rate and a 100% renewal rate through strategic engagement. Previously, they served as a Customer Success Manager at Sprinklr, managing a portfolio of enterprise clients that contributed $2.5 million in annual recurring revenue. Srikanth has also held positions as a Customer Insights Analyst at Newfold Digital and an Area Business Manager at Abbott, where they consistently surpassed sales targets and improved customer retention. They hold an MBA from the Goa Institute of Management and a Bachelor of Pharmacy from the Saint Peters Institute of Pharmaceutical Sciences.