Tricia C.

Tricia C. is an accomplished professional with extensive experience in product management and customer experience strategy. Currently serving as the Principal Practice Lead for CX & Operations at Highspot, Tricia has successfully increased product adoption by over 250% through a transformative customer experience program. Previous roles include Instructor at General Assembly, where Tricia developed a product management curriculum, and Senior Director of Product Management at Tempered, focusing on product/market fit. Additional experience includes positions at Axon, Globant, Apptentive, Skookum Digital Works, ESPN, and Quicken Loans, where Tricia has contributed to significant product development and organizational transformation projects. Tricia holds a Master of Arts in Organizational Leadership with a focus on Change Management from Gonzaga University, along with a Bachelor of Arts in Economics and a Bachelor of Business Administration in Marketing from the University of Michigan.