Louis Pisacane

Louis Pisacane possesses extensive experience in service strategy, design, and project management across various prestigious organizations. Currently serving as a Service Strategy and Design Consultant at National Highways since November 2023, Louis has held key roles such as Director at LDP Communications, Associate Partner at Acceler8 Consultancy, and Associate Service Strategy and Design Lead at Transport for London. Prior roles include Customer Journey Service Manager at O2, Lead Service Design Change and Assurance Manager at easyJet, and Global Transformation Programme Manager at Ericsson, where responsibilities encompassed managing large-scale transformation projects and ensuring effective service implementation. Louis’s career reflects a strong focus on driving operational excellence and delivering impactful change in the service industry. Education was completed at St. Nicholas Breakspear from 1989 to 1995.