Norman William Fontaine-Thompson

Norman William Fontaine-Thompson is a seasoned professional with extensive experience in delivery management and technology project oversight, currently serving as the Lead Delivery Manager for Operational Technology Systems at National Highways. Responsibilities include implementing change management frameworks, overseeing CHARM support, and driving program delivery while motivating team members. Previous roles include Technology Project Manager at the Royal Opera House, where project governance and stakeholder engagement were prioritized, and Delivery Manager at Parliamentary Digital Service, focusing on digital operations in construction projects. Earlier experience includes serving as Change and Engagement Lead, where communications regarding new technology were facilitated. Norman holds multiple degrees from The University of Hull, including a Master of Education in Leadership and has a background in teaching history at various educational institutions.