Jake Cornell

Jake Cornell is a seasoned IT professional with extensive experience in systems administration and technical support. Currently serving as a Senior Support Analyst at Highwoods Properties since September 2014, Jake provides advanced helpdesk support. Previously, Jake worked as a Senior Systems Engineer at ProQuest/Dialog, overseeing server and workstation administration and acting as the primary technical liaison with systems hosting providers. Jake's earlier roles include Engineering Systems Administrator and Desktop Support Technician at ThomsonReuters and its predecessors, where significant accomplishments included migration of server architecture and implementation of enterprise-wide backup and antivirus solutions. Jake's career began in technical support in 1998, with various roles leading to a solid foundation in IT consulting and system administration. Education includes studies at Wabash College and Brick Computer Science Institute.