Gillian Kilbride

Gillian Kilbride is a seasoned professional with extensive experience in business intelligence and technical documentation, currently serving as a Senior Functional Analyst at Hillsborough County since June 2014. Expertise includes OBIEE, OTBI, SQL/BIP, and dashboard design, alongside EBS change management focusing on process improvement and training. Previous roles span Technical Writer at TEKLink and Systems Analyst at Accenture, where significant achievements include streamlining onboarding processes and enhancing service desk efficiency. Earlier career highlights include a Senior Specialist role at PricewaterhouseCoopers LLP, where Gillian effectively reduced documentation while improving usability and supporting application documentation changes. Educational credentials include a Bachelor of Arts in English from the University of South Florida.