Amit Kumar

Amit Kumar is a seasoned operations professional with extensive experience in after-market services and customer experience management across multiple organizations, most recently serving as Global Operations Strategy Manager for Hilti Group. Amit's career at Hilti spans various roles, including Regional Manager in Asia Pacific and Country Head for After Sales Services in India, where strategic project management and operational excellence were key focuses. Prior roles include consultant at Tata Consultancy Services and managerial positions at Tata Motors, where Amit excelled in customer support, manufacturing, and quality management. Educational qualifications include a PGPEX-VLM in Operations Management from the Indian Institute of Management, Calcutta, and a Bachelor of Technology in Chemical Technology from Harcourt Butler Technical University.