Kate Townsend is a Director of Platform Activation at Hilton, where they lead Change Management efforts for deploying new brands and supporting the Commercial Services team. With over seven years of experience in user adoption and value measurement programs, Kate has a proven track record of facilitating organizational change across various industries, including banking and nonprofit sectors. They have developed scalable change management strategies and successfully onboarded teams on methodologies for effective transitions. Kate holds a B.A. in International Relations and is pursuing an M.A. in Inter-Mediterranean Relations, reflecting their deep cultural immersion and understanding of organizational development.
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