Adam Marks

Adam Marks is currently employed as an Operations Manager at Hiltzik Strategies since 2023. Prior to this, they were an Onboarding and Training Specialist + Customer Experience Analyst at Coinbase from 2021 to 2023. Before that, they were a Chromebook Technician at Google from 2019 to 2021. From 2013 to 2019, they were a Product Manager while self-employed. As an Onboarding and Training Specialist, they audited learning programs, scaled and led operations by 500+ total agents, and set up and led new hire training to groups of 50+ trainees per class. As a Chromebook Technician, they elevated the in-person experience of Grow with Google products while supporting teachers, partners, and outside speakers. As a Product Manager, they designed and managed content development initiatives and program progress, increasing customer retention, awareness, adoption, and engagement on average by 60% and gross margins on average by 150%.

Adam Marks has studied Music Technology at Berklee College of Music and UX Design at CUNY TechWorks.