Julia Matviichuk

Julia Matviichuk has significant work experience in customer success and support roles, particularly in the LGBTQ+ dating app industry. Julia served as the Head of Customer Success and Care at Taimi and Hily, where they managed customer support, content moderation, and user research teams. Julia'sresponsibilities included managing a team of over 100 talents, product management of internal customer support and moderation products, and recruitment and development of customer support and moderation teams. Julia successfully achieved high-quality results and low turnover with their teams. Additionally, Julia has experience as a Support Team Lead and Account Executive in previous roles. Julia also has entrepreneurial experience as the founder of Tempo Leather, a brand of leather accessories, and La Fineza, a luxury leather accessories brand. Julia is skilled in project management, negotiation, design, and client communication.

Julia Matviichuk completed their Bachelor's degree in International and Intercultural Communication from Taras Shevchenko National University of Kyiv, which they attended from 2013 to 2017. Julia also has additional certifications, including "Fundamentals of Diversity" from IE Business School obtained in June 2023, "Manager as Coach" from LinkedIn obtained in January 2023, "SQL Fundamentals" from SoloLearn obtained in September 2020, "Product Management Course" from Udemy obtained in March 2020, "IELTS" from IELTS BRITISHCOUNCIL obtained in December 2016, and "Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship" from the University of Maryland, College Park obtained in March 2014. Julia has also completed an "Advanced Product Management" course from Udemy, although the specific completion date is not provided. Additionally, they have taken courses online from Harvard Business School and Wharton Online, but no degree or field of study information is available for those programs.