Ezra Barnes

Customer Experience Agent at hims & hers

Ezra Barnes is an experienced professional with a diverse background in operations, customer experience, and data analysis. Currently serving as an Operations Specialist and Claims Adjudication & Escalations Specialist at Extend since March 2022, Ezra also holds the position of Customer Experience Agent at hims & hers since June 2023. Previous roles include Data Analyst/Business Services at Tekheda Industries, Benefits Enrollment Specialist at Gusto, and various positions at DoorDash and Instacart focusing on trust and safety, fraud, compliance, and community response. Ezra's extensive experience in the service industry is complemented by a strong educational foundation, including a Bachelor of Science in Business Administration and Computer Information Systems from Ashworth College, and ongoing studies towards an Associate of Science in Computer Programming and Analysis - Data Analytics at Seminole State College of Florida.

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