Jessica C.

Jessica C. is an experienced professional in customer support and operations, currently serving as Care Operations Training Supervisor at hims & hers since January 2018, where responsibilities include leading training initiatives for customer experience. Prior roles encompass working as a Customer Happiness & Social Media Manager at Ever and a Resident Advocate at Bungalow Living, where Jessica excelled in onboarding and customer service in fast-paced environments. Previous experience includes positions at Green Brick Labs, KW Countertop, STAPLES Canada, Carbon Computing, and Rogers Communications, emphasizing customer engagement, quality assurance, and training. Jessica holds a Bachelor of Arts with Honours in English from Wilfrid Laurier University and a Certificate in Public Relations from Ryerson University.