Hippo
Brendan Lancaster has a diverse work experience spanning over two decades. Brendan began their career as a Localisation specialist at Dorling Kindersley in 1997. From 2000 to 2017, Brendan worked at Vision Multiplatform Studio, BBC, where they served as a Content Producer. In 2017, they became a Freelance UX consultant before joining the National Trust as a Senior Digital Content Executive in May 2017. At Nomensa, Brendan worked as a Senior UX Consultant from 2017 to 2021 and then assumed the role of Principal UX Consultant until 2023. Currently, Brendan is employed as the Lead User Researcher at Hippo, starting in November 2023.
Brendan Lancaster attended Oriel College, Oxford from 1987 to 1990 and obtained a BA Hons degree in Mathematics.
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Hippo
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At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. In the digital age, it’s vital that no one is left behind. That's why we're on a mission to create inclusive digital services that achieve business outcomes. From essential healthcare to staying connected online, we put the user's needs first. With a people-first approach, we solve real problems using the intelligent application of technology. Our ultimate goal is to provide value for our customers and those who rely on them. We firmly believe that inclusive digital services benefit everyone. Join us on this journey towards a more connected and equitable world, and let us help you build for the future and make a lasting impact. We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol.